USE OF THE SMBCOACH WEB SITE, YOU AGREE TO BE BOUND BY THIS DECLARATION CONCERNING PERSONAL INFORMATION. IF YOU DO NOT AGREE TO THIS DECLARATION, PLEASE STOP USE OF THIS SITE IMMEDIATELY.
- What is “personal information”?
Personal information is information about you that can be used to identify you. Your name, address, e-mail address or telephone number are some examples of personal information. However, the name, address and telephone number of an individual listed in a telephone directory and accessible to the public do not fall within the definition of “personal information” because it is publicly available information. In addition, in some cases, some of this information may constitute business information that is not covered by this Declaration.
- Collection of personal information
We do not automatically collect personal information from visitors to the smbCoach Websites. Personal information is only obtained online if you provide it voluntarily, usually by contacting us by e-mail, entering a contest online, sending a request by contact form, responding to online surveys, participating in a blog or forum, providing feedback or subscribing to web services. You are not required to provide personal information to view the content of a smbCoach Website. In addition, please be aware that when you share personal information in public areas of a smbCoach Website, this information may be viewed and used by other users. We encourage you to exercise discretion when sharing personal information in such areas.
If you choose not to provide us with personal information online, no material consequences will result, although you may not be able to participate in certain promotional offers, receive product information or use portions of a smbCoach Website that require personalized information or applications.
We may use software that receives and records the Internet Protocol (IP) address of the computer that has contacted the smbCoach Websites. We do not attempt to link these addresses to the identity of individuals visiting the smbCoach Websites.
We may also use the services of service providers to serve third party ads on smbCoach Websites or smbCoach ads on other websites. When such ads are placed, these providers may place cookies in your computer’s browser and collect certain anonymous information about your visits to other websites or to smbCoach Websites. This information may include the type of browser, IP address, domain name and web page name from which you entered such sites, your web activities and time. This information is used to better understand and optimize online advertising campaigns.
From time to time, we analyze traffic and use the smbCoach Websites to determine what features and services people like and dislike, in order to improve what we do. We prepare aggregated statistics or summaries of information to describe our services to third parties such as business partners and potential advertisers as well as for other lawful purposes.
- Use and sharing of personal information
Generally, we collect and use personal information to administer our contests, promotions, surveys, rewards programs and other services, to understand our customers’ reactions, needs and preferences, and to generally manage our business.
We may also use personal information to provide our customers or suppliers with marketing or promotional materials about our products, programs and services or to assist our front-line staff in making personalized offers to our customers. We may share or merge personal information with data obtained from third parties for the same purposes.
We may disclose personal information to our agents or contractors as part of the services they perform for us. Our written agreements with these agents and contractors stipulate that this information may only be used for the purpose for which it is disclosed to them and that our agents and contractors must manage personal information in accordance with this Declaration. Some of our agents and contractors are located outside Canada and are therefore subject to foreign laws that may require the disclosure of personal information to government agencies in their country.
By providing us with personal information about you, you consent to our collection, use and disclosure of such information as described in this Statement as amended from time to time, or as described before or at the time of collection, use or disclosure, as the case may be. If you do not want your personal information collected, used or disclosed in this way, please:
You must not provide us with personal information ;
Exercise the opt-out option described above or offered at the time of collection of your information; or
You must not follow the consent procedure described above or proposed at the time of collection of your information.
If you have submitted personal information to us and wish to withdraw your consent to its retention, use or disclosure, please send an email to email@example.com. You may withdraw your consent at any time upon reasonable notice and subject to any legal or contractual restrictions that may apply. If you withdraw your consent, we may no longer be able to provide you with certain products or services.
Where permitted or required by law, we may collect, use or disclose your personal information without your consent, including to collect an amount you owe us, to comply with a legal request from a government agency or to comply with a court order.
- Safeguards and retention of information
We use physical, organizational and technological safeguards to protect your personal information against theft and loss, as well as unauthorized access, use, disclosure and destruction. In general, you can visit the smbCoach Websites without disclosing any personal information about yourself. However, since electronic data transmission is never fully secure, we do not guarantee the security of the personal information you submit to us online, which you do at your own risk.
- Access and contact person
Upon written request, smbCoach will give you access to your personal information, subject to certain exceptions provided by applicable legislation. If you notice any errors or omissions in your personal information, please notify us in writing and we will promptly make the necessary corrections, if any. If you have any concerns about this Statement, the security of your personal information or our compliance with applicable privacy legislation, please send a brief written explanation of your concerns to our Privacy Officer at the following address:
Code Mountain Inc.
27 chemin des Cèdres
Sainte-Anne-du-Lac, Quebec, J0R1B0